elementmetal
Active member
As the title.
I've had my RHG200SC head (and matching cab) for 4 years.
In that time its been rehearsed with twice per week plus gigs (over the years probably looking at around 100 gigs or so.
The amp has NEVER been mishandled or dropped although it does have light wear n tear marks as per any amp of this age.
The left hand channel does not work anymore failing to output through the top/bottom left speakers.
The amp has been taken into a specialist amp repair centre with over 50 years experience in repairing and building amps here in the UK. The technician said the circuit board has burnt and is now completely shot. Needs a new one (along with other parts for the pre amp which stopped the chorus effect working a long time ago).
The technician then contacted SoundTech (the UK dealer/distributer for Randall in the UK).
It seems that it is going to be cheaper to just buy a new amp than repair my G2.
How can this be acceptable?
I've sent Randall an email however so far i've had absolutely NO response which i find ignorant and rude.
I've got a 13 year old Marshall amp in my home studio that has never let me down once.
How can it be acceptable that after 4 years i have to replace the Randall as this will be cheaper than repairing???
I am the rhythm guitarist in unsigned UK band Element, and we are in good running to play the UKs Bloodstock metal festival this august and this would be great coverage for Randall - if they can help with some kind of solution or good will gesture discount towards a new model.
http://www.bloodstock.uk.com/videos/dl.php?key=ELEMENT_DOWNFALL
Does anyone have a contact for Randall in USA other than the one on their website which they've ignored?
Thanks for anyones help
http://www.myspace.com/elementsound
I've had my RHG200SC head (and matching cab) for 4 years.
In that time its been rehearsed with twice per week plus gigs (over the years probably looking at around 100 gigs or so.
The amp has NEVER been mishandled or dropped although it does have light wear n tear marks as per any amp of this age.
The left hand channel does not work anymore failing to output through the top/bottom left speakers.
The amp has been taken into a specialist amp repair centre with over 50 years experience in repairing and building amps here in the UK. The technician said the circuit board has burnt and is now completely shot. Needs a new one (along with other parts for the pre amp which stopped the chorus effect working a long time ago).
The technician then contacted SoundTech (the UK dealer/distributer for Randall in the UK).
It seems that it is going to be cheaper to just buy a new amp than repair my G2.
How can this be acceptable?
I've sent Randall an email however so far i've had absolutely NO response which i find ignorant and rude.
I've got a 13 year old Marshall amp in my home studio that has never let me down once.
How can it be acceptable that after 4 years i have to replace the Randall as this will be cheaper than repairing???
I am the rhythm guitarist in unsigned UK band Element, and we are in good running to play the UKs Bloodstock metal festival this august and this would be great coverage for Randall - if they can help with some kind of solution or good will gesture discount towards a new model.
http://www.bloodstock.uk.com/videos/dl.php?key=ELEMENT_DOWNFALL
Does anyone have a contact for Randall in USA other than the one on their website which they've ignored?
Thanks for anyones help
http://www.myspace.com/elementsound