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Modular Amps
Egnater / Randall Modular Amps
Randall Customer Service Contact Info
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<blockquote data-quote="unconventional" data-source="post: 22174" data-attributes="member: 1435"><p>I odered a 1086 module and midi foot switch and midi cables from them today. Like $380.00 worth of stuff.</p><p></p><p>Two minutes later I call and try to change the 1086 to an ultra. Guy says "computer wont let him"</p><p></p><p>I say "did it ship 2 minutes ago?"</p><p></p><p>No sir, but I can't change it, call back in 1 hour. I call in 1 hour a lady deletes the 1086 off the order and adds a ultra as a 2nd order with the same shipping (overnight)</p><p></p><p>So I don't trust her. I call back an hour later. ultra module was deleted from the order but my bank was charged $380</p><p></p><p>So I call back again and a 3rd person adds the ultra module and charges my bank again and now I'm charged the initial $380 and $209 for the ultra which runs my bank account negative. I'm going to be getting a $50 service charge from the bank for this.</p><p></p><p>On top of this, I was promised multiple times that I would get an email about the order. 3 people told me that. I go to the website about 20x today and check the order. Nothing about an ultra module, just the original screwed up order.</p><p></p><p>I spent and I'm not lying, 3 hours on the phone today with them. I ordered my Power amp RT2-50 from sweetwater. They got the order in and I'll have it tomorrow. </p><p></p><p>I will never, ever, ever, ever, ever, ever, ever ,ever ,ever ,ever order anything EVER again from Musicians Friend. </p><p></p><p>Kevin</p></blockquote><p></p>
[QUOTE="unconventional, post: 22174, member: 1435"] I odered a 1086 module and midi foot switch and midi cables from them today. Like $380.00 worth of stuff. Two minutes later I call and try to change the 1086 to an ultra. Guy says "computer wont let him" I say "did it ship 2 minutes ago?" No sir, but I can't change it, call back in 1 hour. I call in 1 hour a lady deletes the 1086 off the order and adds a ultra as a 2nd order with the same shipping (overnight) So I don't trust her. I call back an hour later. ultra module was deleted from the order but my bank was charged $380 So I call back again and a 3rd person adds the ultra module and charges my bank again and now I'm charged the initial $380 and $209 for the ultra which runs my bank account negative. I'm going to be getting a $50 service charge from the bank for this. On top of this, I was promised multiple times that I would get an email about the order. 3 people told me that. I go to the website about 20x today and check the order. Nothing about an ultra module, just the original screwed up order. I spent and I'm not lying, 3 hours on the phone today with them. I ordered my Power amp RT2-50 from sweetwater. They got the order in and I'll have it tomorrow. I will never, ever, ever, ever, ever, ever, ever ,ever ,ever ,ever order anything EVER again from Musicians Friend. Kevin [/QUOTE]
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Modular Amps
Egnater / Randall Modular Amps
Randall Customer Service Contact Info
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