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Synergy Amps & Modules
SYN-2 Problems
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<blockquote data-quote="j4q0" data-source="post: 162003" data-attributes="member: 3288"><p>If it's under warranty, contact Synergy directly. My unit showed the same issue and then one day it just went completely silent.</p><p>Fortunately it was still under warranty and I sent it to an authorized repair shop. </p><p>They never told me exactly what the problem was but it was acknowledged that it was a known issue as they technician told me he was waiting for the specific instructions and parts for the fix.</p><p></p><p>Interestingly enough, about month ago my unit showed that same behaviour, but this only happened once and it's not under warranty anymore, given that I don't play live anymore, I'm not too concerned but it's still unfortunate to have a mint unit with a factory defect that it's not 100% resolved. </p><p></p><p>Granted, Synergy's customer support was very good to deal with and their email responses were very quick.</p></blockquote><p></p>
[QUOTE="j4q0, post: 162003, member: 3288"] If it's under warranty, contact Synergy directly. My unit showed the same issue and then one day it just went completely silent. Fortunately it was still under warranty and I sent it to an authorized repair shop. They never told me exactly what the problem was but it was acknowledged that it was a known issue as they technician told me he was waiting for the specific instructions and parts for the fix. Interestingly enough, about month ago my unit showed that same behaviour, but this only happened once and it's not under warranty anymore, given that I don't play live anymore, I'm not too concerned but it's still unfortunate to have a mint unit with a factory defect that it's not 100% resolved. Granted, Synergy's customer support was very good to deal with and their email responses were very quick. [/QUOTE]
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Modular Amps
Synergy Amps & Modules
SYN-2 Problems
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