Having difficulty getting in touch with Salvation?

MTS module area including module modifications

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tnjazz
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Location: Clearwater, FL
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Having difficulty getting in touch with Salvation?

Post by tnjazz » Tue Mar 20, 2018 10:07 am

So I'm having a hard time getting any kind of communication from Salvation.

I ordered a replacement faceplate for a module about 7 weeks ago and I now have a couple of potential module donors I'd like to know some options for. I've Emailed directly and sent a message or two via Facebook and haven't gotten any kind of response at all from them since I sent payment for the faceplate at the beginning of February.

I'm not in a rush and I'm trying to be pushy or anything, but even a simple acknowledgement of having received my messages would be nice...

I mean, I'm trying to give them more business! Perhaps they don't want it?

Just had to vent a little because I don't get it.
Yeah I’m still in the game...for now at least...

Capt_Tippy
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Post by Capt_Tippy » Tue Mar 20, 2018 11:08 am

Anthony has more work than he can probably do. That's why its good to go through someone like Matt Fig sometimes (who has a relationship with Anthony) Anthony is a good honest guy... but he's busy as f*&k. Simple as that.
Moral of the story, buy extra tubes, and don't pay up charges. Good luck, cause tube buying is a crap shoot.

You're correct. I probably have no idea what I'm talking about. I'm not even sure why I bothered to say anything in the 1st place.

tnjazz
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Posts: 228
Joined: Wed Jan 24, 2018 11:57 am
Location: Clearwater, FL
Contact:

Post by tnjazz » Tue Mar 20, 2018 11:28 am

Capt_Tippy wrote:Anthony has more work than he can probably do. That's why its good to go through someone like Matt Fig sometimes (who has a relationship with Anthony) Anthony is a good honest guy... but he's busy as f*&k. Simple as that.
Not doubting his honesty at all, just saying as a former small business owner myself I always made it a point to keep in touch with my customers and if it meant potential business down the road I did my best to answer their questions in a timely manner.

Being busy isn't a good excuse for not communicating with your customers, sorry.

I PM'ed Matt my same questions as well, by the way.
Yeah I’m still in the game...for now at least...

warmachine67
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Location: Alabama

Post by warmachine67 » Tue Mar 20, 2018 11:55 am

Matt and motorcitymods helped me out with my salvation order. Great help.
Last edited by warmachine67 on Tue Mar 20, 2018 12:17 pm, edited 1 time in total.

Capt_Tippy
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Post by Capt_Tippy » Tue Mar 20, 2018 11:56 am

bwahahaha, uhmmm Call someone else, maybe you'll have better luck, and if that didn't make my point click in your head, you're hopeless. good luck.

I mean jazz, he cares about you. I really believe he cares about all of his customers, but... he's one guy, and he's dealing with some serious touring musicians. He has to prioritize. Or you think he should drop everything he's doing to make your s*&t? You're lucky he even took your order.
Moral of the story, buy extra tubes, and don't pay up charges. Good luck, cause tube buying is a crap shoot.

You're correct. I probably have no idea what I'm talking about. I'm not even sure why I bothered to say anything in the 1st place.

tnjazz
RM100
Posts: 228
Joined: Wed Jan 24, 2018 11:57 am
Location: Clearwater, FL
Contact:

Post by tnjazz » Tue Mar 20, 2018 12:20 pm

Capt_Tippy wrote:bwahahaha, uhmmm Call someone else, maybe you'll have better luck, and if that didn't make my point click in your head, you're hopeless. good luck.
Got it. Thanks.
Capt_Tippy wrote: I mean jazz, he cares about you. I really believe he cares about all of his customers, but... he's one guy, and he's dealing with some serious touring musicians. He has to prioritize. Or you think he should drop everything he's doing to make your s*&t? You're lucky he even took your order.
Not the issue.
Yeah I’m still in the game...for now at least...

Capt_Tippy
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Joined: Tue Jul 19, 2016 2:00 pm

Post by Capt_Tippy » Tue Mar 20, 2018 1:43 pm

so then what's the "issue" lmao
Moral of the story, buy extra tubes, and don't pay up charges. Good luck, cause tube buying is a crap shoot.

You're correct. I probably have no idea what I'm talking about. I'm not even sure why I bothered to say anything in the 1st place.

VitaminG
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Joined: Mon Feb 15, 2010 2:15 am
Location: Toowoomba, Australia

Post by VitaminG » Tue Mar 20, 2018 5:31 pm

Capt_Tippy wrote:You're lucky he even took your order.
so be grateful. And shut up until he can be bothered acknowledging your email

It seems pretty clear that the issue is the complete lack of communication. If there are delays, it doesn't hurt to shoot a quick email "sorry, snowed under here. Will get to you as quickly as I can". But not responding at all to several emails about an order, even with just a status update, isn't establishing a good relationship with customers. No matter how many nights Anthony might spend lying awake thinking about how much he cares for customers like tnjazz

Capt_Tippy
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Joined: Tue Jul 19, 2016 2:00 pm

Post by Capt_Tippy » Thu Mar 22, 2018 10:49 am

I think you guys missed my point, but nm
Moral of the story, buy extra tubes, and don't pay up charges. Good luck, cause tube buying is a crap shoot.

You're correct. I probably have no idea what I'm talking about. I'm not even sure why I bothered to say anything in the 1st place.

chrismilne
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Location: Ashburn, VA

Post by chrismilne » Thu Mar 22, 2018 4:51 pm

What was the point?

I have to agree it’s poor business practice to not respond to customers, he did just reply to a comment of mine on the mts Facebook group about a synergy module...so he is around.

We just had a bad wind storm a few weeks ago where a lot of people lost shingles and the same thing happpened. When these roofers and handymen get busy they feel they can just ignore you so why would I hire you later when you’re not busy?

That said in my contacts he seemed like a good guy.
Synergy: Syn-2, SLO, Metroplex, BE/BB
Randall: JTM, Clean, Blackface
Egnater: EG2
Strymon Flint and Mobius, TC Triple Delay, JHS Andy Timmons, Kemper, Ventris, Koko Boost, Carl Martin AT Compressor, Proanalog MKIV Fuzz, Ibanez TS9dx

Capt_Tippy
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Posts: 285
Joined: Tue Jul 19, 2016 2:00 pm

Post by Capt_Tippy » Fri Mar 23, 2018 6:44 am

chrismilne wrote:When these roofers and handymen get busy they feel they can just ignore you so why would I hire you later when you’re not busy?

That said in my contacts he seemed like a good guy.
So then don't hire him.

It's like saying you won't get the best brain surgeon to do your brain surgery because he didn't answer your calls for a week LoL.

If you don't want to wait, go buy a synergy module.

I mean, maybe you're just an ass jazz. He always answers my msgs lmao
Moral of the story, buy extra tubes, and don't pay up charges. Good luck, cause tube buying is a crap shoot.

You're correct. I probably have no idea what I'm talking about. I'm not even sure why I bothered to say anything in the 1st place.

chrismilne
RM100
Posts: 139
Joined: Wed Aug 19, 2015 8:07 am
Location: Ashburn, VA

Post by chrismilne » Fri Mar 23, 2018 9:28 am

So far there is only one person acting like an ass
Synergy: Syn-2, SLO, Metroplex, BE/BB
Randall: JTM, Clean, Blackface
Egnater: EG2
Strymon Flint and Mobius, TC Triple Delay, JHS Andy Timmons, Kemper, Ventris, Koko Boost, Carl Martin AT Compressor, Proanalog MKIV Fuzz, Ibanez TS9dx

Capt_Tippy
RM100
Posts: 285
Joined: Tue Jul 19, 2016 2:00 pm

Post by Capt_Tippy » Fri Mar 23, 2018 11:32 am

hahaha

I just hate whiney little bitches, ...and mostly I'm joking.

Trouble is a lot of times whiney little bitches don't get it or cant take it.

...but seriously, If Anthony saw this.. his response would probably be, "oh soo sorry etc etc" ...but the truth is, the fact that someone of his caliber, whos associated with musicians such as Metallica, Accept, Smashing Pumpkins and the like.. even took tnjazz's order, is amazing. He/You shouldn't whine.
Moral of the story, buy extra tubes, and don't pay up charges. Good luck, cause tube buying is a crap shoot.

You're correct. I probably have no idea what I'm talking about. I'm not even sure why I bothered to say anything in the 1st place.

VitaminG
Lynch Box
Posts: 555
Joined: Mon Feb 15, 2010 2:15 am
Location: Toowoomba, Australia

Post by VitaminG » Tue Mar 27, 2018 3:56 pm

Capt_Tippy wrote:but the truth is, the fact that someone of his caliber, whos associated with musicians such as Metallica, Accept, Smashing Pumpkins and the like.. even took tnjazz's order, is amazing. He/You shouldn't whine.
does he have a history of declining orders from the general public? You can order from his website, so what makes it so amazing that he would take tnjazz's order? When you order from his site, do you have to provide a CV before he'll get back to you?

Capt_Tippy
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Posts: 285
Joined: Tue Jul 19, 2016 2:00 pm

Post by Capt_Tippy » Fri Mar 30, 2018 11:37 am

No VitaminG he hasn't declined any orders that I'm aware of. I'm saying (and then I'm done with this silly conversation I shouldn't have gotten into in the 1st place) that I'm "amazed" that someone of his caliber is still taking orders from whiney little bitches LoL.
Moral of the story, buy extra tubes, and don't pay up charges. Good luck, cause tube buying is a crap shoot.

You're correct. I probably have no idea what I'm talking about. I'm not even sure why I bothered to say anything in the 1st place.

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