So I'm having a problem with the RM4 - master volume cuts out/fizzles out. I tap the unit and sometimes it happens as well. I'll fiddle with a module volume control, and after cranking it a couple of times, the RM4 master volume will kick back in. Seems to happen after the unit warms up.
So I took it to a shop (randall authorized repair center), and the tech was unable to repeat the problem. Here is what he did:
RE-FLOWED SOLDER CONTACTS ON MODULE ASSY
CLEANED ALL POTENTIOMETERS
1.00 ELECTRONIC REPAIR BENCH RATE PER HOUR 96.00 96.00
ALL FUNCTIONS TEST OKAY
Shipping and Handling 26.07
NOTE: CHECK MASTER VOLUME - AFTER 1/2 HOUR OR SO SOUND CUTS OUT
QTY Description Price Tax Amount
$96.00
So I paid $96 for nothing, really. I'm not sure why he couldn't find the problem.
Anyways, what can I do here? Go back to him and make him figure it out? Do a chargeback on my CC? He's not a bad guy, but at the same time I need to have a problem fixed and I don't feel I should have to pay more.
Need a little guidance if anyone has faced this situation before.
thanks :wink:
So I took it to a shop (randall authorized repair center), and the tech was unable to repeat the problem. Here is what he did:
RE-FLOWED SOLDER CONTACTS ON MODULE ASSY
CLEANED ALL POTENTIOMETERS
1.00 ELECTRONIC REPAIR BENCH RATE PER HOUR 96.00 96.00
ALL FUNCTIONS TEST OKAY
Shipping and Handling 26.07
NOTE: CHECK MASTER VOLUME - AFTER 1/2 HOUR OR SO SOUND CUTS OUT
QTY Description Price Tax Amount
$96.00
So I paid $96 for nothing, really. I'm not sure why he couldn't find the problem.
Anyways, what can I do here? Go back to him and make him figure it out? Do a chargeback on my CC? He's not a bad guy, but at the same time I need to have a problem fixed and I don't feel I should have to pay more.
Need a little guidance if anyone has faced this situation before.
thanks :wink: